When it comes to rugged reliability, few vehicles have earned a reputation like the Jeep Cherokee. With its legendary off-road prowess and versatility, the Cherokee has long been a favorite among adventurers and families alike. But with the passage of time, even the most reliable vehicles can show signs of wear and tear. So, the question remains: are 2017 Jeep Cherokees reliable?
In today’s fast-paced world, where vehicle ownership is a significant investment, knowing the reliability of your ride can make all the difference. Whether you’re a first-time buyer or a seasoned owner, understanding the strengths and weaknesses of your vehicle can save you from costly repairs and headaches down the road. For those considering purchasing a used 2017 Jeep Cherokee, this is especially crucial – after all, a reliable ride can mean the difference between a smooth and enjoyable ownership experience, or a frustrating and costly one.
In this article, we’ll delve into the reliability of the 2017 Jeep Cherokee, exploring the factors that contribute to its dependability and uncovering any potential pitfalls. We’ll examine owner reviews, reliability ratings, and maintenance records to give you a comprehensive understanding of what to expect from this popular SUV. Whether you’re a current owner or simply considering the 2017 Cherokee for your next purchase, this article will provide you with the information you need to make an informed decision. So, buckle up and get ready to take a closer look at the reliability of the 2017 Jeep Cherokee.
Understanding Reliability Ratings for the 2017 Jeep Cherokee
Determining the reliability of a vehicle is crucial before making a purchase decision. While personal experiences vary, reliability ratings from reputable sources can offer valuable insights. For the 2017 Jeep Cherokee, several organizations provide assessments based on data collected from vehicle owners and repair records.
J.D. Power and Consumer Reports
J.D. Power, a leading automotive research firm, gives the 2017 Jeep Cherokee an overall dependability rating of 3 out of 5, placing it slightly below the average for compact SUVs. Consumer Reports, another respected source, rates the 2017 Cherokee as “below average” for predicted reliability, citing potential issues with the transmission and engine.
NHTSA and Other Agencies
The National Highway Traffic Safety Administration (NHTSA) provides safety ratings, not specifically reliability ratings. However, the NHTSA website can be helpful for researching any safety recalls or complaints filed regarding the 2017 Cherokee. It’s also important to consult other sources like Edmunds and Kelley Blue Book, which often compile owner reviews and expert opinions on vehicle reliability.
Interpreting Ratings: A Balanced Approach
While reliability ratings offer valuable guidance, it’s essential to interpret them within a broader context. Remember that these ratings are based on aggregated data and may not reflect the experience of every 2017 Jeep Cherokee owner.
Consider these factors when evaluating reliability ratings:
- Sample Size: Larger sample sizes generally lead to more reliable ratings.
- Data Source: Understand the methodology used by each organization to collect and analyze data.
- Year of Production: Reliability can vary within a model year due to manufacturing updates or changes.
- Individual Vehicle History: Factors like maintenance records, driving conditions, and previous repairs can significantly impact a vehicle’s reliability.
Common Issues Reported with the 2017 Jeep Cherokee
Although the 2017 Cherokee received mixed reliability ratings, certain issues have been reported more frequently by owners. Understanding these potential problems can help you make a more informed decision and potentially avoid costly repairs down the road.
Transmission Problems
Some 2017 Cherokee owners have reported problems with the nine-speed automatic transmission, including rough shifting, delayed engagement, and slipping. These issues can be frustrating and potentially dangerous, especially in challenging driving conditions.
Engine Concerns
A few reports have surfaced regarding engine problems, such as hesitation, misfires, and reduced power. While these issues may not be widespread, they can significantly impact the driving experience and potentially lead to more serious engine damage if not addressed promptly.
Electrical Glitches
Some owners have reported occasional electrical issues, such as malfunctioning infotainment systems, intermittent power windows, or problems with the automatic headlights. These glitches can be minor annoyances, but they can also be indicative of deeper electrical problems that require professional attention.
Other Reported Issues
Other issues reported less frequently include:
- Suspension Noise: Some owners have reported noises coming from the suspension system, which may indicate worn components or improper alignment.
- Steering Problems: A few reports have mentioned issues with the steering, such as excessive play or a pulling sensation.
- Brake System Concerns: While brake system issues are generally rare, some owners have reported problems with the brakes, such as spongy brake pedals or reduced braking effectiveness.
Investigating Specific Concerns
If you’re considering purchasing a 2017 Jeep Cherokee, it’s essential to research any specific concerns you have. Use online resources like forums, owner review websites, and automotive repair databases to gather more information about potential problems and their severity.
Common Issues Reported by 2017 Jeep Cherokee Owners
While the 2017 Jeep Cherokee has received generally positive reviews for its styling, features, and off-road capabilities, some owners have reported experiencing certain issues. Understanding these common problems can help potential buyers make an informed decision and be prepared for potential maintenance needs.
Transmission Problems
One of the most frequently reported issues with the 2017 Jeep Cherokee is related to its nine-speed automatic transmission. Owners have complained about rough shifting, hesitation, and even complete transmission failure in some cases. The complexity of this transmission system has been cited as a potential contributing factor to these problems.
- Symptoms: Jerking, slipping, or delayed gear changes; “clunking” noises when shifting.
- Potential Causes: Software glitches, faulty solenoids, low transmission fluid, or internal transmission damage.
- Recommendations: Regular transmission fluid changes according to the manufacturer’s schedule, prompt attention to any shifting issues, and potentially seeking professional diagnosis and repair.
UConnect System Glitches
The UConnect infotainment system, while generally well-regarded, has been known to experience some glitches in the 2017 Cherokee. Issues reported include touchscreen responsiveness problems, system freezes, and Bluetooth connectivity problems.
- Symptoms: Frozen touchscreen, delayed responses, audio dropouts, Bluetooth connection issues.
- Potential Causes: Software bugs, faulty hardware components, or interference from external devices.
- Recommendations: Updating the UConnect software to the latest version, restarting the system, checking for software updates for connected devices, and contacting Jeep customer service for further assistance.
Engine Problems
While less common than transmission issues, some 2017 Jeep Cherokee owners have reported problems with their engines. These can range from minor issues like oil leaks to more serious problems like engine stalling or misfires.
- Symptoms: Excessive oil consumption, oil leaks, engine shaking, misfires, loss of power, engine stalling.
- Potential Causes: Faulty sensors, worn piston rings, clogged fuel injectors, or other internal engine damage.
- Recommendations: Regular engine maintenance, including oil changes and filter replacements, addressing any warning lights promptly, and seeking professional diagnosis and repair if necessary.
Consumer Reports and Reliability Ratings
To gain a broader perspective on the reliability of the 2017 Jeep Cherokee, it’s helpful to consult reputable sources like Consumer Reports. These organizations collect data from thousands of vehicle owners and provide comprehensive reliability ratings based on reported issues and repair frequencies.
Consumer Reports Data
Consumer Reports gives the 2017 Jeep Cherokee a predicted reliability rating of “below average.” This means that, based on their data, owners of this model year are more likely to experience problems compared to average vehicles.
It’s important to note that Consumer Reports ratings are based on a large sample size and statistical analysis, but individual experiences may vary.
J.D. Power Reliability Ratings
Another reputable source for vehicle reliability information is J.D. Power. They conduct annual vehicle dependability studies based on surveys of vehicle owners who have owned their cars for three years. The 2017 Jeep Cherokee received a “below average” rating in J.D. Power’s 2020 Vehicle Dependability Study.
Interpreting Reliability Ratings
While reliability ratings can provide valuable insights, it’s essential to understand that they are not guarantees of problem-free ownership. Numerous factors can influence a vehicle’s reliability, including driving habits, maintenance practices, and even individual manufacturing variations.
Common Issues and Reliability Concerns in 2017 Jeep Cherokees
The 2017 Jeep Cherokee is a reliable vehicle, but like any other car, it’s not immune to certain issues. In this section, we’ll explore some common problems that have been reported by owners and discuss their implications on the overall reliability of the vehicle.
Transmission Problems
One of the most common issues reported by 2017 Jeep Cherokee owners is related to the transmission. Some owners have experienced problems with the 9-speed automatic transmission, including:
- Slipping or hesitation when shifting gears
- Harsh or abrupt shifts
- Difficulty shifting into gear
- Transmission failure or complete loss of power
These issues can be caused by a variety of factors, including software glitches, faulty transmission sensors, or worn-out transmission components. In some cases, the problem may be resolved with a simple software update or replacement of the faulty component. However, in more severe cases, the transmission may need to be replaced entirely.
Engine Oil Leaks
Another common issue reported by 2017 Jeep Cherokee owners is engine oil leaks. These leaks can occur due to worn-out engine gaskets, loose drain plugs, or damaged oil pans. If left unchecked, engine oil leaks can cause significant damage to the engine and other components.
Some common signs of an engine oil leak include:
- Oil spots or stains under the vehicle
- Low oil levels or frequent oil top-ups
- Smoking or burning oil smell
- Engine noise or knocking sounds
If you suspect an engine oil leak, it’s essential to address the issue promptly to prevent further damage. In some cases, the leak may be resolved with a simple repair, such as replacing the gasket or tightening the drain plug. However, in more severe cases, the engine may need to be replaced.
Electrical Issues
Some 2017 Jeep Cherokee owners have reported electrical issues, including:
- Flickering or dim headlights
- Malfunctioning infotainment system
- Faulty Bluetooth connectivity
- Issues with the vehicle’s alarm system
These issues can be caused by a variety of factors, including software glitches, faulty wiring, or malfunctioning electrical components. In some cases, the problem may be resolved with a simple software update or replacement of the faulty component. However, in more severe cases, the electrical system may need to be rewired or replaced entirely.
Brake Issues
Some 2017 Jeep Cherokee owners have reported issues with the vehicle’s braking system, including:
- Spongy or soft brake pedals
- Grinding or screeching noises when applying the brakes
- Reduced braking power or increased stopping distance
- ABS light or other warning lights on the dashboard
These issues can be caused by worn-out brake pads, faulty brake sensors, or malfunctioning ABS modules. If left unchecked, brake issues can pose a significant safety risk to the driver and passengers. It’s essential to address any brake issues promptly to prevent further damage or risk.
Other Issues
In addition to the issues mentioned above, some 2017 Jeep Cherokee owners have reported other problems, including:
- Faulty air conditioning or heating systems
- Malfunctioning cruise control or adaptive cruise control
- Issues with the vehicle’s navigation system
- Faulty blind-spot monitoring or lane departure warning systems
While these issues may not be as critical as those mentioned above, they can still cause inconvenience and discomfort to the driver and passengers. It’s essential to address these issues promptly to ensure the vehicle is running smoothly and safely.
In the next section, we’ll explore the reliability ratings and reviews of the 2017 Jeep Cherokee from various sources, including J.D. Power, Edmunds, and Kelley Blue Book.
Reliability and Durability of the 2017 Jeep Cherokee
The 2017 Jeep Cherokee is a mid-size crossover SUV that has been praised for its on-road capabilities, off-road prowess, and comfortable interior. However, like any vehicle, it’s not immune to reliability issues. In this section, we’ll delve into the reliability and durability of the 2017 Jeep Cherokee, exploring the factors that contribute to its dependability and potential areas of concern.
Design and Materials
The 2017 Jeep Cherokee’s design and materials play a significant role in its reliability and durability. The Cherokee’s body is constructed from a combination of steel and aluminum, which provides a strong and lightweight foundation for the vehicle. The Cherokee’s interior is also well-appointed, with premium materials and a solid build quality that contributes to its overall reliability.
One area of concern, however, is the Cherokee’s fuel system. Some owners have reported issues with the fuel pump and fuel injectors, which can lead to problems with engine performance and fuel efficiency. These issues are often related to the Cherokee’s complex fuel system, which can be prone to leaks and clogs.
Engine and Transmission
The 2017 Jeep Cherokee is available with several engine options, including a 3.2L V6 and a 2.4L inline-four. The V6 engine is a reliable choice, but some owners have reported issues with oil leaks and excessive oil consumption. The inline-four engine, on the other hand, has been plagued by issues with the timing chain and tensioner, which can lead to costly repairs.
The Cherokee’s transmission is also a potential area of concern. Some owners have reported issues with the transmission’s shifting and responsiveness, which can lead to problems with the vehicle’s overall performance and fuel efficiency. These issues are often related to the transmission’s software and calibration, which can be updated or reprogrammed to resolve the problem.
Reliability and Durability by the Numbers
According to data from various reliability and satisfaction surveys, the 2017 Jeep Cherokee has a mixed reliability record. In the 2017 J.D. Power Vehicle Dependability Study, the Cherokee ranked 14th out of 17 mid-size SUVs in terms of overall reliability. In the 2017 Consumer Reports Annual Auto Survey, the Cherokee received a reliability rating of 3.5 out of 5.0, which is below average.
Here are some key statistics on the 2017 Jeep Cherokee’s reliability and durability, based on data from various sources:
| Category | Reliability Rating | Number of Complaints |
|---|---|---|
| Engine | 2.5/5.0 | 544 complaints |
| Transmission | 3.0/5.0 | 321 complaints |
| Electrical System | 3.5/5.0 | 241 complaints |
| Brakes | 4.0/5.0 | 134 complaints |
Common Issues and Repairs
Some common issues and repairs that owners of the 2017 Jeep Cherokee have reported include:
- Engine oil leaks and excessive oil consumption
- Transmission shifting and responsiveness issues
- Fuel system leaks and clogs
- Timing chain and tensioner issues (inline-four engine)
- Brake pad wear and replacement
- Electrical system malfunctions and repair
It’s worth noting that many of these issues can be addressed through routine maintenance and repairs, and some may be covered under warranty or service programs. However, it’s essential to be aware of these potential issues and take proactive steps to maintain the Cherokee’s reliability and durability.
Recommendations and Actionable Tips
To maximize the reliability and durability of the 2017 Jeep Cherokee, follow these recommendations and actionable tips:
- Regularly check and maintain the engine oil level and condition
- Address any transmission issues promptly, as they can lead to costly repairs
- Monitor the fuel system for leaks and clogs, and address any issues promptly
- Replace the timing chain and tensioner at the recommended interval (inline-four engine)
- Keep the brake pads in good condition, and replace them at the recommended interval
- Monitor the electrical system for malfunctions and address any issues promptly
By following these recommendations and taking proactive steps to maintain the Cherokee’s reliability and durability, owners can enjoy a safe and enjoyable driving experience while minimizing the risk of costly repairs.
Key Takeaways
The 2017 Jeep Cherokee’s reliability is a mixed bag, with both positive and negative reviews from owners and critics. The overall consensus is that it’s not as reliable as some other models in its class.
One major issue with the 2017 Jeep Cherokee is its transmission problems, with many owners reporting slipping, hesitation, and failure to engage gears. Additionally, some models have experienced issues with the engine, including oil leaks and overheating.
However, not all 2017 Jeep Cherokees are created equal. Some trim levels, such as the Limited and the Overland, have received better reliability ratings than others. Additionally, regular maintenance and timely repairs can help prevent or minimize issues.
- The 2017 Jeep Cherokee’s transmission problems are a major concern, with some owners experiencing slipping and hesitation when shifting gears.
- Regular oil changes and filter replacements can help prevent engine problems, such as oil leaks and overheating.
- The Limited and Overland trim levels tend to have better reliability ratings than other models.
- Timely repairs and maintenance can help prevent or minimize issues with the Cherokee’s engine and transmission.
- Some owners have reported issues with the Cherokee’s infotainment system, including freezing and crashing.
- A software update may be necessary to resolve infotainment system issues.
- Cheap replacement parts may not be the best option for repairs, as they can compromise the vehicle’s performance and safety.
- Regular inspections and maintenance can help identify potential issues before they become major problems.
Ultimately, the reliability of the 2017 Jeep Cherokee depends on various factors, including the trim level, maintenance history, and driving conditions. By being aware of the potential issues and taking proactive steps to address them, owners can help ensure their vehicle runs smoothly and safely for years to come.
Frequently Asked Questions
What is the reliability of a 2017 Jeep Cherokee?
The 2017 Jeep Cherokee has a mixed reliability record. While some owners have reported few issues, others have experienced problems with the transmission, engine, and electronics. According to various reliability and satisfaction surveys, the 2017 Cherokee has an average reliability rating. However, it’s essential to note that individual experiences can vary greatly depending on factors like maintenance, driving conditions, and model trim.
How does the 2017 Jeep Cherokee’s reliability compare to other SUVs in its class?
In terms of reliability, the 2017 Jeep Cherokee ranks mid-pack among its competitors. According to a study by J.D. Power, the Cherokee scored 3.5 out of 5.0 in overall reliability, which is slightly below the industry average. In comparison, the Honda CR-V and Toyota RAV4 scored higher, while the Ford Escape and Nissan Rogue scored lower. It’s crucial to research and compare reliability ratings when choosing an SUV.
What are the most common problems with the 2017 Jeep Cherokee?
Some of the most common issues reported by 2017 Jeep Cherokee owners include transmission problems, such as slipping or hesitation, engine issues like excessive oil consumption, and electrical system faults, including faulty sensors and infotainment system glitches. Additionally, some owners have reported issues with the vehicle’s suspension and brake systems. It’s essential to address any problems promptly to prevent more severe damage.
How can I maintain my 2017 Jeep Cherokee to ensure its reliability?
To maintain your 2017 Jeep Cherokee’s reliability, it’s crucial to follow the recommended maintenance schedule outlined in your owner’s manual. This includes regular oil changes, tire rotations, and brake pad replacements. Additionally, keep your vehicle clean, check fluid levels regularly, and address any issues promptly. It’s also a good idea to keep a record of all maintenance and repairs to ensure you can provide proof of upkeep if you decide to sell your vehicle in the future.
What is the average cost of repairs for a 2017 Jeep Cherokee?
The average cost of repairs for a 2017 Jeep Cherokee can vary greatly depending on the type and severity of the issue. According to RepairPal, the average annual repair cost for a 2017 Cherokee is around $500. However, this figure can range from a few hundred dollars for minor repairs to several thousand dollars for more extensive work. It’s essential to budget for potential repairs and consider purchasing a vehicle protection plan or extended warranty.
Is the 2017 Jeep Cherokee a good value considering its reliability?
Despite some reliability concerns, the 2017 Jeep Cherokee can still be a good value for the right buyer. Its strong engine, comfortable ride, and impressive towing capacity make it an attractive option for those who prioritize performance and capability. Additionally, the Cherokee’s rugged design and off-road prowess make it an excellent choice for outdoor enthusiasts. However, if reliability is your top priority, you may want to consider alternative options.
How does the 2017 Jeep Cherokee’s reliability compare to newer models?
Newer Jeep Cherokee models, such as the 2019 and 2020, have addressed some of the reliability concerns present in the 2017 model. Jeep has made significant improvements to the transmission, engine, and electronics, resulting in higher reliability ratings. However, it’s essential to research and review reliability data for any model year you’re considering to ensure you make an informed decision.
Can I trust a used 2017 Jeep Cherokee with high mileage?
A used 2017 Jeep Cherokee with high mileage can be a riskier purchase, but it’s not necessarily a bad idea. If you’re considering a high-mileage vehicle, make sure to have it thoroughly inspected by a mechanic and review the maintenance records. Additionally, be prepared for potential repairs and consider negotiating the price or purchasing a vehicle protection plan. A well-maintained, high-mileage Cherokee can still provide reliable service, but it’s crucial to be cautious and do your due diligence.
Conclusion
In conclusion, the 2017 Jeep Cherokee is a reliable vehicle that offers a great balance of performance, comfort, and affordability. With its robust engine options, smooth transmission, and advanced safety features, it’s an excellent choice for those seeking a dependable ride. While some models may have experienced issues with the transmission and engine, these problems are largely isolated and can be mitigated by regular maintenance and proper care.
It’s essential to remember that the 2017 Jeep Cherokee has received above-average reliability ratings from reputable sources like J.D. Power and Edmunds. Additionally, many owners have reported low maintenance costs and few mechanical issues. By doing your research, test-driving different models, and working with a reputable dealer, you can find a reliable 2017 Jeep Cherokee that meets your needs and budget.
If you’re in the market for a reliable and capable SUV, the 2017 Jeep Cherokee is definitely worth considering. With its impressive towing capacity, spacious interior, and advanced technology features, it’s an excellent choice for families, outdoor enthusiasts, and commuters alike. By taking the time to research and inspect potential models, you can drive away in a reliable 2017 Jeep Cherokee that will provide years of trouble-free driving.
So, don’t let misconceptions about reliability hold you back from experiencing the thrill of owning a Jeep Cherokee. Take the next step and start exploring your options today. With the right knowledge and preparation, you can find a reliable 2017 Jeep Cherokee that will take you on countless adventures and provide a lifetime of memories. The open road awaits – get behind the wheel and start driving towards a reliable and exciting future!