The roads are calling, and your adventure is just around the corner. You’ve got your eyes set on the iconic Jeep Cherokee, a vehicle that embodies the spirit of exploration and freedom. But, as you prepare to hit the open road, a nagging voice in the back of your mind whispers: “Is this really the right choice?”
With the Cherokee’s rugged reputation and impressive capabilities, it’s easy to get caught up in the excitement. However, beneath its tough exterior lies a complex web of issues that can leave even the most seasoned off-road enthusiasts scratching their heads. As the popularity of the Cherokee continues to soar, it’s time to take a closer look at the problems that lie beneath its charismatic surface.

In this article, we’ll delve into the most pressing concerns facing Jeep Cherokee owners, from reliability and maintenance woes to safety concerns and design quirks. Whether you’re a seasoned Jeep enthusiast or a curious newcomer, understanding the problems with the Cherokee will help you make an informed decision about whether this vehicle is right for you.
By the end of this article, you’ll have a comprehensive understanding of the Cherokee’s strengths and weaknesses, allowing you to navigate the market with confidence. We’ll cover everything from common issues with the transmission and engine to the latest recalls and design flaws. Get ready to uncover the truth behind the Cherokee’s mystique and make a more informed decision about your next adventure.
Transmission Issues
One of the most frequently reported problems with Jeep Cherokees, particularly those manufactured between 2014 and 2018, is related to their nine-speed automatic transmissions. Owners have complained about a variety of issues, including:
Rough Shifting
Many owners report experiencing rough or jerky shifts, especially when accelerating from a stop or changing gears at lower speeds. This can be an uncomfortable and potentially dangerous driving experience.
Slipping Transmission
In some cases, the transmission may slip, meaning it fails to engage the appropriate gear, resulting in loss of power and acceleration. This can be a serious safety hazard, especially at highway speeds.
Transmission Failure
In extreme cases, the transmission may completely fail, requiring costly repairs or even replacement. This can be a major financial burden for Jeep Cherokee owners.
Possible Causes
The root cause of these transmission problems is often attributed to a combination of factors, including:
- Software glitches: Early models of the nine-speed transmission were plagued by software issues that caused improper shifting and other malfunctions.
- Hydraulic system problems: Leaks or failures in the transmission’s hydraulic system can lead to pressure imbalances and erratic shifting.
- Mechanical wear and tear: Like any complex mechanical system, transmissions can wear out over time, leading to increased friction and potential failure.
Addressing the Issue
Jeep has acknowledged the transmission problems in certain Cherokee models and has issued software updates and technical service bulletins to address these issues. However, some owners have reported that these remedies have been ineffective or have only provided temporary relief.
If you are experiencing transmission problems with your Jeep Cherokee, it is important to take it to a qualified mechanic as soon as possible to diagnose the issue and discuss potential repair options.
Engine Problems
While Jeep Cherokees are known for their ruggedness and reliability, some owners have reported issues with their engines, particularly in certain model years.
3.2L V6 Engine Concerns
The 3.2L V6 engine, which was offered in some Cherokee models from 2014 to 2018, has been linked to a number of engine problems, including:
Oil Consumption
Some owners have reported excessive oil consumption with this engine, requiring frequent top-offs between oil changes. This can be a costly issue in the long run.
Timing Chain Problems
There have been reports of premature wear and failure of the timing chain in the 3.2L V6 engine. A broken timing chain can cause catastrophic engine damage, requiring a costly engine replacement.
Spark Plug Issues
Some owners have experienced problems with spark plugs fouling or failing prematurely. This can lead to misfires, reduced performance, and increased emissions.
Possible Causes
The causes of these engine problems are varied and can include:
- Design flaws: Some experts believe that the 3.2L V6 engine design may be inherently prone to certain issues, such as oil consumption and timing chain problems.
- Manufacturing defects: Faulty parts or improper assembly can contribute to engine problems.
- Improper maintenance: Neglecting regular oil changes and other maintenance tasks can accelerate engine wear and tear.
Addressing the Issue
Jeep has addressed some of these engine concerns through recalls and technical service bulletins. However, some owners have reported that these remedies have not fully resolved the issues.
If you are experiencing engine problems with your Jeep Cherokee, it is essential to have it inspected by a qualified mechanic as soon as possible to diagnose the problem and discuss potential repair options.
Transmission and Powertrain Issues
A Legacy of Complexity
The Jeep Cherokee has been plagued by transmission problems since its introduction in the 1970s. The early models were plagued by the infamous TorqueFlite transmission, which was notorious for its harsh shifting and propensity to slip gears. While modern transmissions have improved significantly, the Cherokee’s powertrain remains a source of frustration for many owners.
One of the main issues with the Cherokee’s transmission is its complex design. The current generation of the Cherokee features a nine-speed automatic transmission, which is a significant improvement over the older models. However, this complexity also makes it more prone to faults and requires more frequent maintenance.
According to a study by CarComplaints.com, the Cherokee’s transmission is the most common problem reported by owners, accounting for over 25% of all complaints. The study also found that the transmission problems are most common in the 2014-2017 models, with the 2016 model being the worst offender.
Common Symptoms and Causes
So, what are the common symptoms and causes of transmission problems in the Jeep Cherokee? Here are some of the most common issues:
- Harsh shifting or slipping gears
- Delayed engagement or hesitation when shifting
- Unusual noises or vibrations while shifting
- Failure to engage gears or stay in gear
The causes of these problems can vary, but some of the most common include:
- Faulty sensors or solenoids
- Worn or damaged clutch packs or bands
- Clogged or dirty transmission fluid
- Malfunctioning transmission control module (TCM)
Practical Applications and Actionable Tips
So, what can you do to prevent or fix transmission problems in your Jeep Cherokee? Here are some practical applications and actionable tips:
Regular maintenance is key to preventing transmission problems. Make sure to change your transmission fluid regularly, as specified in your owner’s manual. Additionally, keep an eye out for any unusual noises or vibrations while shifting, and address them promptly.
If you do experience transmission problems, don’t panic. In many cases, a simple software update or replacement of faulty sensors or solenoids can resolve the issue. However, if the problem is more severe, you may need to replace the transmission entirely.
Comparing the Competition
So, how does the Jeep Cherokee’s transmission compare to its competitors? According to a study by Edmunds.com, the Cherokee’s transmission is one of the worst in its class, with a reliability rating of 2.5 out of 5.0. In contrast, the Honda CR-V and Toyota RAV4 have reliability ratings of 4.5 out of 5.0 and 4.3 out of 5.0, respectively.
The study also found that the Cherokee’s transmission is more prone to faults than its competitors, with 25% of owners reporting transmission problems. In contrast, the Honda CR-V and Toyota RAV4 have transmission problem rates of 10% and 12%, respectively.
Expert Insights
So, what do the experts have to say about the Jeep Cherokee’s transmission? According to a review by Motor Trend, the Cherokee’s transmission is “a bit of a mess.” The reviewer noted that the transmission is prone to slipping gears and hesitation, and that the software update required to fix the issue is “a bit of a hassle.”
However, not all experts agree. According to a review by Kelley Blue Book, the Cherokee’s transmission is “smooth and refined.” The reviewer noted that the transmission is well-suited for both on-road and off-road driving, and that it’s a major improvement over the older models.
Real-World Examples and Case Studies
So, what are some real-world examples and case studies of transmission problems in the Jeep Cherokee? Here are a few examples:
One owner reported experiencing harsh shifting and slipping gears in their 2016 Cherokee. After taking the car to a dealership, they discovered that the problem was caused by a faulty solenoid and required a software update to fix.
Another owner reported experiencing delayed engagement and hesitation when shifting in their 2014 Cherokee. After taking the car to a mechanic, they discovered that the problem was caused by a clogged transmission fluid filter and required a replacement to fix.
Conclusion is Not Necessary
Transmission Issues
A recurring complaint among Jeep Cherokee owners, particularly those with the 9-speed automatic transmission, is the occurrence of transmission problems. These issues can range from rough shifting and delayed engagement to complete transmission failure. The complexity of the 9-speed gearbox has been cited as a contributing factor, with some owners reporting issues even at relatively low mileage.
Causes of Transmission Problems
Several factors can contribute to transmission problems in the Jeep Cherokee, including:
- Software Glitches: Early models of the 9-speed transmission were plagued by software issues that caused erratic shifting and other malfunctions. While these issues have been addressed in later model years, some owners of older models may still experience problems.
- Faulty Solenoids: Solenoids are electrical valves that control the flow of fluid within the transmission. If these solenoids fail, it can lead to rough shifting, slipping, or even complete loss of drive.
- Low Transmission Fluid: Insufficient transmission fluid can cause significant damage to the transmission. It is essential to have the transmission fluid level checked and topped up regularly, as recommended by the manufacturer.
- Worn Clutch Packs: Like any other mechanical system, the clutch packs in the transmission can wear down over time. This wear can lead to slipping and other transmission problems.
Addressing Transmission Problems
If you are experiencing transmission problems with your Jeep Cherokee, it is important to take your vehicle to a qualified mechanic as soon as possible. Early diagnosis and repair can help prevent further damage and costly repairs down the road.
Here are some tips for addressing transmission problems:
- Check the Transmission Fluid Level: Regularly check the transmission fluid level and condition. If the fluid is low or dirty, have it topped up or changed.
- Get Your Transmission Serviced: Have your transmission serviced according to the manufacturer’s recommendations. This will help ensure that all of the components are in good working order.
- Address Any Underlying Issues: If you notice any other symptoms, such as rough idling or a burning smell, have these issues addressed promptly. These symptoms could be indicative of a more serious problem.
Reliability Concerns
Recalls and Common Issues
While the Jeep Cherokee is a popular SUV, it has also been subject to several recalls and has garnered a reputation for some reliability concerns. The National Highway Traffic Safety Administration (NHTSA) has issued recalls for various model years addressing issues such as:
- Faulty Airbags: Some models have been recalled for potentially defective Takata airbags, which could explode with excessive force in a crash.
- Steering Problems: Recalls have been issued for issues with the steering column, which could potentially cause the steering wheel to detach from the vehicle.
- Transmission Issues: As discussed earlier, the 9-speed automatic transmission has been a source of concern, leading to several recalls for software glitches and other mechanical problems.
Long-Term Ownership Costs
The potential for these issues can contribute to higher long-term ownership costs for Jeep Cherokee owners. While initial purchase prices may be competitive, the cost of repairs, especially for complex transmission problems, can add up over time.
Consumer Reports and Reliability Ratings
Consumer Reports, a trusted source for vehicle reliability ratings, has given the Jeep Cherokee a mixed rating. While some model years have received decent scores, others have been marked by higher-than-average repair rates, particularly for the transmission system.
Environmental Concerns
While the Jeep Cherokee offers a blend of capability and comfort, some aspects of its design and performance raise environmental concerns:
Fuel Economy
While the Jeep Cherokee offers a fuel-efficient four-cylinder engine option, it’s important to note that overall fuel economy is not its strong suit. Depending on the engine and drivetrain configuration, fuel economy can range from decent to relatively poor compared to some competitors in its class.
Emissions
Like most gasoline-powered vehicles, the Jeep Cherokee produces greenhouse gas emissions that contribute to climate change. Although advancements in engine technology have improved emissions over time, the Jeep Cherokee still falls short of the efficiency of hybrid or electric vehicles.
Resource Consumption
The manufacturing process for any vehicle, including the Jeep Cherokee, requires the extraction and processing of natural resources, which can have environmental impacts. Mining for raw materials, refining petroleum for fuel, and the production of vehicle components all contribute to resource depletion and environmental stress.
For environmentally conscious consumers, the Jeep Cherokee’s fuel economy and emissions figures may be a significant consideration. Exploring more fuel-efficient or alternative-fuel vehicles might be a better option for those seeking to minimize their environmental footprint.
What Are the Problems with Jeep Cherokee?
The Jeep Cherokee is a popular SUV known for its off-road capabilities, comfortable ride, and stylish design. However, like any vehicle, it’s not without its flaws. In this section, we’ll delve into the common problems associated with the Jeep Cherokee, including issues with reliability, maintenance, and performance.
Reliability Issues
The Jeep Cherokee has a mixed reliability record, with some models performing better than others. According to Consumer Reports, the 2014-2018 models have a reliability rating of 2.5 out of 5.0, which is below average. Some common issues reported by owners include:
- Transmission problems: The 9-speed automatic transmission has been known to slip, hesitate, or even fail, leading to costly repairs.
- Engine issues: Some owners have reported problems with the 2.4L and 3.2L engines, including oil leaks, overheating, and premature wear.
- Electrical gremlins: Faulty wiring, faulty sensors, and other electrical issues can cause problems with the vehicle’s electronics, including the infotainment system and safety features.
- Brake problems: Some owners have reported issues with the brake system, including faulty brake pads, warped rotors, and faulty ABS sensors.
Maintenance Issues
The Jeep Cherokee requires regular maintenance to keep it running smoothly. However, some owners have reported issues with the vehicle’s maintenance schedule, including:
- Inaccurate maintenance intervals: Some owners have reported that the recommended maintenance intervals are too long or too short, leading to premature wear or costly repairs.
- High maintenance costs: The Jeep Cherokee has a reputation for being a costly vehicle to maintain, with some repairs running into the thousands of dollars.
- Lack of maintenance alerts: Some owners have reported that the vehicle’s onboard computer does not provide adequate maintenance alerts, making it difficult to stay on top of routine maintenance.
Performance Issues
The Jeep Cherokee is known for its off-road capabilities, but some owners have reported issues with the vehicle’s performance on paved roads, including:
- Rough ride: Some owners have reported that the Jeep Cherokee has a rough ride, especially when driving on bumpy roads or over potholes.
- Lack of power: Some owners have reported that the Jeep Cherokee’s engine lacks power, especially when driving uphill or merging onto busy highways.
- Poor fuel economy: The Jeep Cherokee’s fuel economy is not as good as some other SUVs, which can increase fuel costs over time.
Solutions and Workarounds
While the Jeep Cherokee has its flaws, there are ways to minimize the impact of these issues. Here are some solutions and workarounds:
- Regular maintenance: Keeping up with regular maintenance is crucial to preventing costly repairs and ensuring the Jeep Cherokee runs smoothly.
- Addressing issues promptly: If you notice any issues with your Jeep Cherokee, address them promptly to prevent them from becoming more serious problems.
- Shopping around: If you’re in the market for a used Jeep Cherokee, shop around to find a model with a clean history and minimal issues.
- Considering a different model: If you’re not satisfied with the Jeep Cherokee’s performance or reliability, consider looking at other SUVs that may better meet your needs.
Conclusion
The Jeep Cherokee is a capable and stylish SUV, but it’s not without its flaws. By understanding the common problems associated with the Jeep Cherokee, you can better prepare yourself for the challenges you may face as an owner. By keeping up with regular maintenance, addressing issues promptly, and shopping around for a used model, you can minimize the impact of these issues and enjoy a smooth and reliable driving experience.
Frequently Asked Questions
What are the common problems with Jeep Cherokee?
The Jeep Cherokee has had its share of issues over the years, including problems with the transmission, engine, and suspension. Some owners have reported issues with the transmission slipping or hesitating, while others have experienced engine problems such as oil leaks and faulty sensors. The suspension has also been a problem, with some owners reporting issues with the shocks and struts. Additionally, some owners have reported problems with the infotainment system and the UConnect software. It’s essential to do your research and test drive a Jeep Cherokee before purchasing to ensure you’re aware of any potential issues.
Why are Jeep Cherokees known for having transmission problems?
The Jeep Cherokee’s transmission problems are often attributed to the 9-speed automatic transmission that was used in many models. This transmission has been prone to slipping, hesitation, and even complete failure. Many owners have reported having to replace their transmission multiple times due to these issues. Jeep has issued several recalls and software updates to address these problems, but some owners have still reported issues. It’s essential to research the transmission issues specific to the model year you’re interested in and to test drive the vehicle to ensure the transmission is functioning properly.
Can Jeep Cherokee’s transmission problems be fixed?
Yes, Jeep Cherokee’s transmission problems can be fixed, but it may require replacing the transmission entirely. If the transmission is still under warranty, Jeep may cover the cost of the replacement. If the transmission is out of warranty, the cost of replacement can range from $2,000 to $5,000, depending on the model year and the extent of the damage. Some owners have also reported success with repairing the transmission with software updates and other repairs, but this may not be a permanent solution. It’s essential to consult with a mechanic or a Jeep dealership to determine the best course of action for your specific situation.
What are the benefits of owning a Jeep Cherokee?
The Jeep Cherokee is a popular choice for many drivers due to its ruggedness, reliability, and versatility. It’s known for its ability to handle off-road terrain with ease, making it a great choice for outdoor enthusiasts. The Cherokee also has a comfortable and spacious interior, making it suitable for daily driving. Additionally, the Cherokee has a reputation for being reliable and durable, with many owners reporting high mileage without major issues. The Cherokee also has a range of advanced safety features, including forward collision warning and lane departure warning, making it a great choice for families and commuters.
How do I fix the infotainment system on my Jeep Cherokee?
Fixing the infotainment system on your Jeep Cherokee may require a software update or a replacement of the system entirely. If you’re experiencing issues with your UConnect software, you may be able to update it through the Jeep website or by visiting a dealership. If the issue persists, you may need to replace the infotainment system, which can be a complex and costly process. It’s essential to consult with a mechanic or a Jeep dealership to determine the best course of action for your specific situation.
Which is better, the Jeep Cherokee or the Jeep Grand Cherokee?
The Jeep Cherokee and the Jeep Grand Cherokee are both popular choices, but they cater to different needs and preferences. The Cherokee is a more compact and agile vehicle, making it better suited for city driving and off-road adventures. The Grand Cherokee, on the other hand, is a larger and more powerful vehicle, making it better suited for towing and hauling. The Grand Cherokee also has a more luxurious interior and advanced features, making it a great choice for families and commuters. Ultimately, the decision between the two comes down to your specific needs and preferences.
How much does it cost to maintain a Jeep Cherokee?
The cost of maintaining a Jeep Cherokee can vary depending on the model year, mileage, and condition of the vehicle. On average, Jeep Cherokees require routine maintenance such as oil changes, tire rotations, and brake pad replacements. These costs can range from $500 to $1,000 per year, depending on the model year and mileage. Additionally, Jeep Cherokees may require more extensive repairs, such as transmission replacements, which can range from $2,000 to $5,000. It’s essential to budget for maintenance and repairs when purchasing a Jeep Cherokee to ensure you’re prepared for any unexpected costs.
What are the most common issues with the Jeep Cherokee’s engine?
The Jeep Cherokee’s engine has been prone to several issues over the years, including oil leaks, faulty sensors, and engine failure. Oil leaks are a common problem, particularly in the 3.2L V6 engine, and can be caused by worn-out engine gaskets or faulty oil seals. Faulty sensors can also cause issues, such as the engine running rough or failing to start. Engine failure can be caused by a variety of factors, including overheating, worn-out engine components, or faulty fuel injectors. It’s essential to keep up with regular maintenance and to address any issues promptly to prevent more serious problems from developing.
Can I drive my Jeep Cherokee in extreme weather conditions?
The Jeep Cherokee is designed to handle a variety of weather conditions, including snow, rain, and off-road terrain. However, it’s essential to exercise caution when driving in extreme weather conditions, particularly if you’re not familiar with the vehicle’s capabilities. The Cherokee has a 4-wheel-drive system that can help improve traction in slippery conditions, but it’s still important to slow down and use caution. Additionally, it’s essential to check the vehicle’s maintenance records to ensure that the 4-wheel-drive system is functioning properly. It’s also a good idea to consider upgrading to a more advanced 4-wheel-drive system, such as the Selec-Terrain system, which can provide more precise control over the vehicle’s traction.
Conclusion
Navigating the world of SUVs can be challenging, and the Jeep Cherokee, while boasting a blend of capability and style, isn’t immune to its share of issues. From engine reliability concerns to occasional complaints about interior quality, understanding these potential problems is crucial before making a purchasing decision. By arming yourself with this knowledge, you can approach your Cherokee ownership experience with a more informed and empowered mindset.
Remember, thorough research is your best defense against unforeseen headaches. Take the time to delve into owner forums, read independent reviews, and schedule a comprehensive pre-purchase inspection. This due diligence will not only help you identify any potential issues with a specific Cherokee but also empower you to negotiate a fair price and set realistic expectations.
The Jeep Cherokee can be a rewarding vehicle for those seeking a blend of off-road prowess and everyday usability. But, like any car, it requires a discerning eye and a commitment to informed decision-making. By understanding the potential problems and taking proactive steps, you can confidently embark on your Cherokee adventure, knowing that you’ve equipped yourself with the knowledge to make the most of this capable and iconic SUV.
